ISO Standards Guide
Explore the leading management system standards, who they are for and how they benefit your company, all on one page.
ISO (International Organization for Standardization) is an independent organisation that publishes international standards in many fields, including management systems. Below, the standards we certify are grouped by field of activity.
Corporate governance and quality
ISO 9001 Quality Management System
ISO 9001 is the international standard that sets out the requirements for a quality management system and can be applied by any organisation, regardless of sector. The certificate is issued following an audit by an independent certification body and shows that products or services are delivered in line with a recognised standard.
Benefits for your company
- Lower costs, higher profit and productivity
- A corporate structure and process control
- A customer-focused way of working
- Fewer product returns
- Early detection of errors
- Customer trust and market advantage
- Healthy communication with suppliers
- A regular and reliable flow of information
- Employee satisfaction and corporate image
- Fewer customer complaints
ISO 10002 Customer Satisfaction Management System
ISO 10002 provides for an open, customer-focused environment in which every complaint is resolved and customer service is continually improved. It helps you retain existing customers while growing your customer base.
Benefits for your company
- Clarity on how feedback is handled
- Complaint handling awareness among employees
- Demonstrating that customers matter
- Customer satisfaction and loyalty
- Preventing complaints from recurring
ISO 31000 Risk Management
ISO 31000 is the international guidance standard that provides principles and a framework for organisations of any size and sector to identify, analyse, evaluate and treat risks. It makes risk management a natural part of decision-making.
Benefits for your company
- Systematic identification of risks
- Better-informed decisions
- Anticipating opportunities and threats
- Efficient use of resources
- Greater stakeholder confidence
ISO 37001 Anti-Bribery Management System
ISO 37001 defines controls that help organisations prevent, detect and respond to bribery. It covers due diligence, financial and non-financial controls, whistleblowing mechanisms and investigation processes.
Benefits for your company
- An ethical and transparent corporate culture
- Reduced legal risk
- Confidence for business partners and investors
- An advantage in international tenders
- Clear whistleblowing and investigation processes
Manufacturing, food and health
ISO 22000 Food Safety Management System
ISO 22000 is the international standard that keeps infrastructure, personnel and equipment under control for the production of safe, healthy food. Built on traceability at every stage from raw material sourcing to the end consumer, it covers production, equipment, hygiene, storage, supplier selection and training.
Benefits for your company
- Food safety and hygiene awareness
- Lower costs
- Documentation and traceability
- Product confidence and greater market share
- Reduced risk of food poisoning
- Effective marketing in export markets
- Regulatory compliance and smoother official inspections
- Lower recall and poor-quality costs
- Strong communication across the supply chain
ISO 22716 Cosmetics Good Manufacturing Practices (GMP)
ISO 22716 defines good manufacturing practices for the production, control, storage and shipment of cosmetic products. It safeguards product quality through personnel hygiene, premises and equipment, and the management of raw and packaging materials.
Benefits for your company
- Product safety and consistent quality
- Compliance with cosmetics regulations
- Trust and acceptance in export markets
- Reduced risk of defects and recalls
- Traceable production records
ISO 13485 Medical Devices Quality Management System
ISO 13485 specifies quality management system requirements for organisations that design, manufacture, install and service medical devices. It focuses on risk management, product safety and regulatory compliance.
Benefits for your company
- Support for medical device regulatory compliance
- Product and patient safety
- Risk management integrated into processes
- Access to international markets
- Supply chain control
Environment, energy and occupational safety
ISO 14001 Environmental Management System
ISO 14001 aims to identify and control environmental impacts across all processes, from raw material purchasing to the end product, minimising harm to the environment. It shows interested parties that you protect the environment systematically.
Benefits for your company
- Greater corporate reputation and market share
- Compliance with national and international regulations
- An effective environmental control mechanism
- Environmentally aware employees
- Reduced use of natural resources
- Pollution controlled at the source
- Emergency preparedness (earthquake, fire, flood)
- Easier access to permits and licences
- Lower environmental costs
ISO 45001 Occupational Health and Safety Management System
ISO 45001 is designed to identify risks to employees' health and safety, prevent workplace accidents and occupational diseases, and provide safe working environments. By keeping risks under control, it boosts productivity and reduces costs.
Benefits for your company
- Systematic management of OHS risks
- Prevention of workplace accidents
- Demonstrated regulatory compliance
- Fewer production stoppages, fines and compensation claims
- Reputation and competitive advantage
- Emergency preparedness
- Employee trust, commitment and motivation
- Fewer lost working days
- Fewer losses from delivery delays
ISO 50001 Energy Management System
ISO 50001 provides a framework for organisations to monitor, measure and improve their energy performance systematically. By identifying significant areas of energy use, it enables you to set and track efficiency targets.
Benefits for your company
- Lower energy costs
- A smaller carbon footprint
- Compliance with energy efficiency regulations
- Measurable performance indicators
- Support for sustainability reporting
ISO 39001 Road Traffic Safety Management System
ISO 39001 sets requirements for organisations that interact with the road traffic system to reduce deaths and serious injuries from traffic accidents. It is suitable for logistics and transport companies and businesses that operate vehicle fleets.
Benefits for your company
- Reduced traffic accident risk
- Better driver and fleet management
- Lower insurance and damage costs
- Corporate responsibility and reputation
- Compliance with legal requirements
Information security, continuity and services
ISO 27701 Privacy Information Management System
ISO/IEC 27701 extends the ISO/IEC 27001 information security management system to cover the privacy of personal data. It supports organisations that process personal data in complying with regulations such as KVKK and GDPR.
Benefits for your company
- Control over personal data processing
- Support for KVKK and GDPR compliance
- Reduced risk of data breaches
- Trust from customers and business partners
- Clearly defined controller and processor roles
ISO 20000-1 IT Service Management System
ISO/IEC 20000-1 specifies service management system requirements for planning, delivering, monitoring and improving IT services. It is suitable for organisations that provide IT services to internal or external customers.
Benefits for your company
- Defined and monitored service levels
- Improved incident and problem management
- Reduced downtime
- Higher customer satisfaction
- Stronger supplier management
ISO 22301 Business Continuity Management System
ISO 22301 defines requirements that enable organisations to prepare for disruptive incidents, respond to them and resume critical activities within an acceptable timeframe.
Benefits for your company
- Fast, planned response in a crisis
- Protection of critical activities
- Customer and supply chain confidence
- Reduced financial losses
- Compliance with legal and contractual requirements
ISO 28001 Supply Chain Security
ISO 28001 defines best practices for assessing security risks in international supply chains and developing security plans. It is suitable for companies involved in logistics, customs and foreign trade.
Benefits for your company
- Visibility of supply chain risks
- Greater cargo and shipment security
- Confidence in customs processes
- Secure cooperation with business partners
- Fewer disruptions and losses
ISO 22483 Tourism and Related Services – Hotels
ISO 22483 sets out requirements for service quality in hotels. It covers staff, service delivery, events, safety, maintenance, cleaning and guest satisfaction.
Benefits for your company
- Standardised service quality
- Guest satisfaction and repeat visits
- Greater staff competence
- Confidence for international tour operators
- Fewer complaints
Let's plan your certification process together
Even if you are not sure which standard suits you, a single phone call is enough to get started.